PRIVACY POLICY

Last updated March 2, 2022


Thank you for choosing to be part of our community at GoCustomer--A product of Pursue Today LLC. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our notice, or our practices with regards to your personal information, please contact us at [email protected].


When you use or access our Site, you trust us with your personal information. We take your privacy very seriously. We seek to explain to you in the clearest way possible what information we collect from you, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy ("Policy") that you do not agree with, please discontinue use of our Site.


This Policy applies to all information collected through Site (please see the definition of capitalized words in the Policy and Agreement / Terms of Use).


Please read this Policy carefully as it will help you make informed decisions about sharing your personal information with us.


TABLE OF CONTENTS


WHAT INFORMATION DO WE COLLECT?

Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Apps. We automatically collect certain information when you visit, use or navigate the Site. This information may not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, your content regarding our services, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. When you use the Site, we and our third-party partners may automatically collect or receive certain information about your device, log data and usage of the Site (collectively “Service Usage Data”), which includes without limitation your name, email address, billing address, SMTP credentials, payment information (e.g. information you provide to us), browser information, and information we collect from third party-sources. In some (but not all) countries, including countries in the European Economic Area (“EEA”), this information is considered Personal Information under applicable data protection laws. We and our third-party partners use cookies and other tracking technologies to collect some of this information. If you are using our Site, we may collect this information using our software development kits (“SDKs”) or APIs.


HOW DO WE USE YOUR INFORMATION?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive to (i) to facilitate account creation and logon process (ii) to send you promotional communications, (iii) to post testimonials with your consent (iv) to deliver advertisement to you, (v) to request feedback, (vi) to protect and improve our services, (vii) to enable communication, (viii) to enforce our Agreement, (ix) to respond legal requests, (x) to manage accounts, (xi) to deliver our services, and (xi) for data analysis and aggregation.


WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill legitimate business obligations or interests, with vendors, consultants, advertisers and other third-party service providers, for example for payment processing, data analysis, email delivery, hosting services, customer service, feedback systems and marketing efforts.


DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and other tracking technologies to collect and store your information (like web beacons, pixels, authentication token and chosen plan).


HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.


HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.


DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 13 years of age. By using the Site, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Apps. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 13, please contact us at [email protected].


WHAT ARE YOUR PRIVACY RIGHTS?

In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. Upon request, you may review, change, or terminate your account at any time. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will affect your experience in using the Site and will not affect the lawfulness of the processing before consent's withdrawal.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Agreement and/or comply with legal requirements.

Opting out of email marketing:

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send – however, we will still need to send you service-related emails that are necessary for the administration and use of your account.


CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.


DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you are under 13 years of age, reside in California, and have a registered account with the Apps, you have the right to request removal of unwanted data that you publicly post on the Apps. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.


DO WE MAKE UPDATES TO THIS POLICY?

Yes, we may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact us at [email protected].

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